<div><div><p><a data-ylk="elm:author;slk:Mariella Moon;itc:0" href="https://www.engadget.com/about/editors/mariella-moon/"><img alt="Mariella Moon" data-src="https://s.yimg.com/ny/api/res/1.2/Q5xM8QRkc.8IiJSGgzI_ew--/YXBwaWQ9aGlnaGxhbmRlcjt3PTgwO2g9ODA-/https://o.aolcdn.com/images/dims?image_uri=https%3A%2F%2Fo.aolcdn.com%2Fimages%2Fdims%3Fimage_uri%3Dhttps%253A%252F%252Fs.blogcdn.com%252Fwww.engadget.com%252Fmedia%252F2017%252F04%252Fprofile-picture.jpg%26compress%3D1%26progressive%3D1%26quality%3D75%26client%3Dhawkeye%26signature%3D080b8c74bc2e0113b04ff3b4d56e855ff565fd24&amp;compress=1&amp;progressive=1&amp;quality=75&amp;client=hawkeye&amp;signature=199c0288bb447e9b8a42ee9c535e057d3cc5b29a" src="https://s.yimg.com/ny/api/res/1.2/Q5xM8QRkc.8IiJSGgzI_ew--/YXBwaWQ9aGlnaGxhbmRlcjt3PTgwO2g9ODA-/https://o.aolcdn.com/images/dims?image_uri=https%3A%2F%2Fo.aolcdn.com%2Fimages%2Fdims%3Fimage_uri%3Dhttps%253A%252F%252Fs.blogcdn.com%252Fwww.engadget.com%252Fmedia%252F2017%252F04%252Fprofile-picture.jpg%26compress%3D1%26progressive%3D1%26quality%3D75%26client%3Dhawkeye%26signature%3D080b8c74bc2e0113b04ff3b4d56e855ff565fd24&amp;compress=1&amp;progressive=1&amp;quality=75&amp;client=hawkeye&amp;signature=199c0288bb447e9b8a42ee9c535e057d3cc5b29a"></img></a></p></div></div><div><p>Revel is leaving behind its roots and ending its (at times controversial) electric moped service New York City and <a data-i13n="cpos:1;pos:1" data-ylk="slk:San Francisco;cpos:1;pos:1;elm:context_link;itc:0" href="https://www.engadget.com/revel-san-francisco-expansion-202502570.html?_fsig=IcKZNbaMz0WvOkXnA334xg--%7EA">San Francisco</a>. Company CEO and co-founder Frank Reig has sent a company-wide email, viewed by <a data-i13n="cpos:2;pos:1" data-ylk="slk:TechCrunch;cpos:2;pos:1;elm:context_link;itc:0" href="https://techcrunch.com/2023/11/03/revel-ends-moped-sharing-focuses-on-ev-charging-and-ridehail/"><em>TechCrunch</em></a>, telling staff that "the service has been strained and ridership isn't what it used to be." Revel has also <a data-i13n="cpos:3;pos:1" data-ylk="slk:sent out emails;cpos:3;pos:1;elm:context_link;itc:0" href="https://nyc.streetsblog.org/2023/11/03/electric-moped-company-revel-bails-on-two-wheelers-in-full-transition-to-taxis" rel="nofollow noopener" target="_blank">sent out emails</a> to its passengers, notifying them that the service will shut down on November 18 and encouraging them to use their account credits before then.</p><p>As the publication notes, Revel pulled the service out of its other markets in 2022, and only has around 3,000 mopeds operational in NYC and San Francisco. A spokesperson from the company told <em>TechCrunch</em> that ridership has dropped by 30 percent in both remaining cities year-over-year and that it's no longer sustainable to keep that segment of its business running.</p><p>Revel temporarily paused its moped service a few times over the years due to safety concerns. In 2020, it suspended the ridesharing solution following an accident wherein two customers were killed while riding its vehicles. It <a data-i13n="cpos:4;pos:1" data-ylk="slk:brought back the service;cpos:4;pos:1;elm:context_link;itc:0" href="https://www.theverge.com/2020/8/27/21403937/revel-electric-mopeds-nyc-return-app-safety-test-mandatory-helmet-selfies" rel="nofollow noopener" target="_blank">brought back the service</a> after implementing a mandatory in-app safety test and requiring riders to take a selfie of themselves wearing a helmet. Revel also pulled its mopeds <a data-i13n="cpos:5;pos:1" data-ylk="slk:from the Bronx;cpos:5;pos:1;elm:context_link;itc:0" href="https://gothamist.com/news/the-bronx-is-safe-again-for-revel" rel="nofollow noopener" target="_blank">from the Bronx</a> for over a year due to a string of battery thefts.</p><p>Going forward, Revel will focus on its EV ride-hailing service operated by employee drivers across the five boroughs of New York. It also plans to expand its <a data-i13n="cpos:6;pos:1" data-ylk="slk:EV fast-charging stations;cpos:6;pos:1;elm:context_link;itc:0" href="https://www.engadget.com/revel-electric-vehicle-fast-charging-stations-new-york-city-154209450.html">EV fast-charging stations</a> in New York and the Bay Area.</p></div>