<div><div><p>It appeared that Fitbit suffered from another server outage that affected syncing data from devices. </p><p>The news was first spotted by <a href="https://9to5google.com/2023/11/16/fitbit-app-down-outage-nov-2023/"><em>9to5Google</em></a>, and Downdetector shows <a href="https://downdetector.com/status/fitbit/">a spike in outage reports</a> starting at about 11AM ET. Some users also <a href="https://www.reddit.com/r/fitbit/comments/17wre7a/are_the_servers_down/">posted on Reddit</a> <a href="https://x.com/MalcolmFrench/status/1725193971297636490?s=20">and social</a> <a href="https://www.threads.net/@michaelabrwnjr/post/Cztqf_YLDcl">media</a> that they experienced issues. I tried syncing my Fitbit Charge 6, and while I was able to pull up the app and initiate a manual sync, the data did not show up within the app itself. Another colleague tried to download the app and was unable to log in. And unlike the last outage — which happened <a href="/2023/10/11/23913740/fitbit-issues-app-down-problems-outage">just a month ago</a> — this may not have to do with whether you’ve migrated your Fitbit data over to a Google account. Another colleague who hasn’t migrated their data confirmed that they, too, could not sync their device.</p><p>Google confirmed to <em>The Verge</em> that it was aware that people were “experiencing issuesâ€ and, shortly after, said that the problem had been fixed. </p><p>“We’ve addressed the issue causing some customers to experience issues with the Fitbit app. Anyone still encountering problems should contact customer service,â€ Google spokesperson Bridget Starkey told <em>The Verge. </em>I’ve asked Starkey to clarify what the issue was but have not yet received a response. </p><p>I’ve written this before, but the <a href="/2023/10/13/23914675/google-fitbit-integration-pixel-watch-2-server-outage">Fitbit-Google integration</a> has been a bumpy ride thus far. While this outage was quickly nipped in the bud, the fact that there have been <a href="/2023/2/6/23587745/fitbit-outage-offline-wearables-backup-sync-settings">two other</a> <a href="/2023/10/11/23913740/fitbit-issues-app-down-problems-outage">major outages</a> this year doesn’t inspire confidence. Once is a mistake, twice is a red flag, and three times is a pattern. The timing is also troubling, as it’s still relatively soon after Google just launched the <a href="/23910570/google-pixel-watch-2-review-fitbit-safety-check-battery-stress-tracking">Pixel Watch 2</a> and the <a href="/23958997/fitbit-charge-6-review-fitness-tracker-side-button">Fitbit Charge 6</a>. Recent decisions have also angered users, with many criticizing the new app redesign to the point where Google had to <a href="/2023/10/17/23921279/fitbit-step-streak-app-battery-percentage">backtrack and address feedback</a>. Fitbit also recently <a href="/2023/11/9/23953848/fitbit-pixel-global-availability-wearables-smartwatches">pulled their products</a> out of over a dozen countries. </p></div></div>